General FAQs

Novelo is a collaborative writing platform committed to providing a space for authors to write together, self-publish, and read exciting new stories.

All of the content on Novelo is user-generated, authors write and publish their stories which readers can discover, explore and enjoy through the home page.

You can create a new story through the ‘my stories’ tab or by clicking here. From there you will provide the story’s title, a blurb or a brief description of the story and upload a cover image if you have one. You will have the option to invite other authors on Novelo to collaborate. After that, you will be directed to the chapter upload page.

While writing a new story you will be presented with the option to invite other authors on Novelo to work with you as a collaborator. When you write or upload an existing chapter, copy and paste the URL at the top of the page and share it with your collaborators. Once they are on the same page, you will be notified and you will see your collaborators’ cursor and also have access to a chatroom to communicate with them.

Novelo features a messaging system that can be used to contact other authors, as well as a newsfeed where authors can update their followers by posting status updates. In the future, we plan to introduce forums and message boards.

The homepage will recommend stories to you based on the genres you selected when you first created your account. You can also use the browse and search pages to filter through stories based on multiple criteria such as genre, categories, and last updated.

You can find other Novelo users using the search page. Simply type the users name into the search bar and you will be presented with a list of users containing that username.

You can favourite an author by clicking the heart icon on the user’s profile page. You can favourite a story by clicking the star icon on the story page.

You can manage your favourites by through the Favourites page.

You can bookmark a chapter by clicking the bookmark icon on the chapter page.

You can manage your bookmarks by through the Bookmarks page.

You can manage your notifications by through the Notification Settings page.

Novelo just released our first new feature Paid Stories, which allow authors to sell their works for real money. In the future we are planning on providing a donation system, a marketplace for users to promote and sell publishing-related services (such as editing and proofreading) as well as an author subscription service and much more. For more information, you can visit the Our Journey page to see a full list of features we are planning to implement.

You can let us know by submitting a feature request.

You can let us know by using the Add feedback button at the bottom right of the screen, please provide as much information as possible.

You can delete your account by going to the Update Profile page. Paid Stories that have been purchased will not be deleted and will continue to be available only to readers who have purchased it, it will not be searchable or be accessible to anyone who have not purchased it.

You can contact us our support team at hello@novelo.com for any queries or technical questions. We endeavour to respond to your queries ASAP, usually within 1 working day.